Effective Date: 11-19-2025

1. Introduction and Scope

CEM Industrial Machinery Engineering Limited ("The Company") is committed to protecting the privacy of its clients and website visitors. This Privacy Policy describes how we collect, use, and disclose the personal information we receive through our website and during the provision of our B2B Industrial Engineering and Acquisition services.

2. Information We Collect

We primarily collect information to facilitate business inquiries and service provision. The types of personal data we may collect include:

Contact Information: Name, Job Title, Company Name, Email Address, Business Phone Number, and physical Business Address. (Collected via contact forms, consultation booking forms, and direct communication).

Usage Data: Information on how the website is accessed and used, such as IP address, browser type, pages visited, and time spent on those pages. (Collected via cookies and analytics tools).

Service Inquiry Data: Details provided by you regarding your industrial needs, project scope, machinery requirements, and budget.

3. Use of Data (Purpose of Processing)

We use the collected data for the following legitimate business purposes:

To provide, maintain, and improve our services (Engineering Audits, Consulting, Procurement).

To respond to inquiries and fulfill requests for consultation or technical information.

To perform internal analysis to understand market trends and client needs.

To communicate with you about project updates, relevant industrial insights, or new services (Marketing Communications).

To comply with legal obligations and enforce our contractual agreements.

4. Disclosure and Sharing of Data

We do not sell your personal data. We may share your information only in the following limited circumstances:

Service Providers: We may share data with trusted third-party service providers (e.g., website hosting, CRM platforms, email marketing software) who assist us in operating our business, provided they agree to keep the information confidential.

Strategic Acquisition: In the context of Procurement Consulting, we may share necessary technical and contact information with vetted global suppliers, manufacturers, or logistics partners, but only with your prior knowledge and consent where required for the project.

Legal Requirements: If required to do so by law, court order, or governmental authority.

5. Data Security

We employ reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.

Request correction of any incorrect or incomplete data.

Object to the processing of your data for direct marketing purposes.

Request deletion of your personal data, subject to certain legal obligations.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.